Your California Privacy Rights
This CCPA Notice supplements our Privacy Policy and applies solely to California residents. It describes the categories of personal information we collect and your rights under the California Consumer Privacy Act of 2018 (CCPA) as amended by the California Privacy Rights Act (CPRA).
Categories of Personal Information Collected
In the past 12 months, we have collected the following categories of personal information:
Identifiers
- Name, email address, phone number, postal address
- IP address, device identifiers
Personal Information Categories (Cal. Civ. Code § 1798.80(e))
- Name, address, telephone number
Internet or Network Activity
- Browsing history on our site
- Information about interactions with our website
Geolocation Data
- General location based on IP address
- Zip code provided by user
Sources of Personal Information
We collect personal information from:
- Directly from you when you submit our form
- Automatically when you browse our website
- Third-party analytics providers
Use of Personal Information
We use personal information for the following business purposes:
- To connect you with gutter service providers
- To process your service requests
- To communicate with you
- To improve our services
- For analytics and research
- To comply with legal obligations
Sale or Sharing of Personal Information
In the preceding 12 months, we may have "sold" or "shared" (as defined by the CCPA/CPRA) the following categories of personal information to third-party gutter service providers:
- Identifiers (name, email, phone, address)
- Service request information
Your Rights Under the CCPA
As a California resident, you have the right to:
Right to Know
Request disclosure of the categories and specific pieces of personal information we've collected about you, the sources, purposes, and third parties with whom we've shared it.
Right to Delete
Request deletion of personal information we've collected from you, subject to certain exceptions.
Right to Correct
Request correction of inaccurate personal information we maintain about you.
Right to Opt-Out of Sale/Sharing
Opt-out of the sale or sharing of your personal information to third parties.
Right to Limit Use of Sensitive Personal Information
Limit our use of sensitive personal information to what is necessary for providing our services.
Right to Non-Discrimination
Not be discriminated against for exercising your CCPA rights.
How to Exercise Your Rights
To exercise your rights, you may:
- Email us at: privacy@swupi.com
- Include "CCPA Request" in the subject line
- Provide your name and email address used in our form
We will verify your identity before processing your request. We may ask for additional information to confirm your identity.
Authorized Agents
You may designate an authorized agent to make requests on your behalf. We will require written authorization and verification of your identity.
Response Timing
We will respond to verifiable consumer requests within 45 days. If additional time is needed, we will inform you of the reason and extension period in writing.
Do Not Sell or Share My Personal Information
To opt-out of the sale or sharing of your personal information, please email us at privacy@swupi.com with the subject line "Do Not Sell/Share My Info" and include your name and contact information.
Contact for More Information
For questions about this notice or our privacy practices, contact us at: privacy@swupi.com
