1. Introduction
Swupi ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
2. Information We Collect
Personal Information
We collect information you voluntarily provide, including:
- Full name (first and last)
- Email address
- Phone number
- Street address and zip code
- Homeownership status
- Type of gutter service needed
Automatically Collected Information
When you visit our website, we automatically collect:
- IP address and device information
- Browser type and version
- Pages visited and time spent
- Referring website
- Cookies and similar tracking technologies
3. How We Use Your Information
We use collected information to:
- Connect you with qualified gutter service providers
- Process and fulfill your service requests
- Communicate with you about your inquiry
- Improve our website and services
- Comply with legal obligations
- Prevent fraud and ensure security
4. Information Sharing
We share your information with:
- Service Providers: qualified gutter contractors and service providers in our network.
- Business Partners: trusted marketing partners who help connect you with relevant pros.
- Analytics Providers: third parties that help us understand how the site is used.
- Legal Requirements: when required by law or in response to legal process.
Opt-in data and consent information will not be shared with any third parties, excluding aggregators and providers of the Text Messaging services.
5. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage, and personalize content. You can control cookies through your browser settings, though some features may not function properly if disabled.
6. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
9. Your Rights
Depending on your location, you may have rights to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
- Withdraw consent where applicable
10. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated effective date.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at: privacy@swupi.com
